Faq

1. What is Diginlet?

Diginlet is a digital marketplace platform where creators from around the world upload and sell digital products like templates, scripts, graphics, audio files, 3D assets, and more. Buyers can instantly download high-quality digital assets for personal or commercial use.


2. How do the subscription plans work?

We offer flexible subscription plans that give you access to product downloads, upload privileges, storage space, and premium features. Choose from 3-month, 6-month, or annual plans based on your needs.


3. What’s included in each subscription plan?

Each plan includes:

  • Upload limits (or unlimited)

  • Daily download limits

  • Dedicated cloud storage

  • Email & 24×7 support

  • Commission-free direct payments

Check the subscription page for detailed comparisons.


4. Can I cancel my subscription anytime?

Yes, you can cancel your subscription anytime from your account dashboard. However, refunds are not issued for partially used subscription periods.


5. Are there any commissions on product sales?

With an active subscription, you enjoy commission-free selling. You receive 100% of your product sale amount via direct transfer (minus applicable payment gateway charges).


6. What file types can I sell or buy on Diginlet?

You can sell or purchase a wide range of digital assets including:

  • PSD, AI, Figma files

  • HTML, PHP, JS, React, Flutter code

  • WordPress themes & plugins

  • Audio files (MP3, WAV)

  • Video templates (MP4, AE)

  • Fonts, Icons, 3D Models (.obj, .fbx), and more


7. Can I upgrade my plan later?

Yes! You can upgrade your plan anytime to access more uploads, downloads, and space. The new plan becomes effective immediately after payment.


8. Do you verify authors or content before listing?

All uploads are reviewed by our content moderation team for quality and policy compliance. However, Diginlet does not verify the originality of assets, and authors are responsible for their content.


9. Is my payment secure?

Absolutely. All payments are processed via Razorpay, ensuring encrypted, secure, and PCI-compliant transactions for both Indian and international users.


10. I need help. How can I contact support?

You can reach us at:

? Email: [email protected]

? Phone: +91 93437 87741

Our support team is available 24×7 to assist you.

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